photo de profil d'un membre

Edouard Guimas

Edouard Guimas - CV Marketing

Résumé

Web marketing in tourism, sport & leisure, event : Human relationship is important to me. Therefore CRM, relationship marketing and events organization are areas which please me... a warned eye will notice it by reading my profil ! - CRM - Digital marketing - Email marketing campain - newsletter - Marketing automation - Leads - Database management - GDPR - Statistic

Expériences professionnelles

Chargé de marketing et communication - marché canadien fr/en

Atout France

Depuis le 02 avril 2023

Pour l'antenne canadienne de l'agence de développement touristique de la France "Atout France" :

> Promotion des destinations touristiques françaises : régions, littoral, montagne, ultra-marin + lieux cultures, grands événements (RWC 2023, JO 2024, JO d'hiver 2030).
> Déploiement de campagnes (social, digital, presse, événementiel)
> Organisation et animation de webinaires B2B,
> Gestion des contenus éditoriaux et publicitaires,
> Animation du site France.fr/ca et des pages Facebook,
> Animation du site Destinationfrance.ca,
> Organisation de jeux concours (recherche de partenaires, production, règlementation, promotion, relation client),
> Chef de projet événementiel : Trade Show, conférence de presse, voyage de familiarisation/FamTrip (sourcing, billetterie, promotion, logistique, réalisation, reporting).

Project manager club val thornes / crm and loyalty program

Val Thorens resort

De Novembre 2019 à Avril 2023

Sector: Tourism
Field activities: CRM / Email Marketing / Event

Management and animation of the Val Thorens loyalty program (38 000 members) :
• Creation of emailing campaigns EN, FR (Mailchimp)
• Organization of multi-channel marketing contests (Typeform, QuickTape, MonkeySurvey)
• GDPR management
• CRM database administration
• Partnership and customers relationship development
• Creation of customer experiences (2 000 experiences realized each year)
• Budget management
• Content creation (writing blog articles, testimonials, photo/video shoots)
• Event communication (flyer, POS, gifts box, goodies)
• Welcome mission in our "Club House" office.

Ecrm and loyalty program manager

Groupe Rossignol

De Avril 2019 à Septembre 2019

Sectors: Retail, Sport, Fashion
Field activities: CRM / Email Marketing / E-commerce

• Create international emailing campaigns for the Rossignol group's brands: Calendar management, email briefing, database segmentation, technical implementation, A/B testing, sending operation.
• Animate the loyalty program: partners relationship management, customer database enrichment, program development.
• Collect leads: local and international web contest management.
• Monitor CRM's KIPs.

Rossignol group's brands: Rossignol, Rossignol Apparel, Dynastar, Lange, Look, RaidLight, Vertical, Time Sport

Smart tourism manager

ONLYLYON Tourisme et Congrès

De Janvier 2019 à Février 2019

For the year 20219, the European Union has awarded the Metropole de Lyon the title of European Smart Tourism Capital, alongside the city of Helsinki!

Implementation of the 2018/2019 Smart Tourism action plan:
> Monitoring the Smart Tourism program in collaboration with institutional partners,
> Management and execution of communication campaigns,
> Organization of meetings with various institutional or private professionals interested in the subject.
> Reporting.

Marketing & loyalty assistant

Val Thorens Tourist Office

De Octobre 2016 à Mai 2018

Sector: Tourism
Field activities: CRM / Email Marketing / Event

Responsibilities:
• Create email campaigns aligned with the resort event calendar.
• Update and upgrade the email marketing automation.
• Launch of Val Thorens's loyalty program (free subscription which offers advantages and experiences). Results : more than 25 000 club members in less than 2 winter seasons.
• Run relationship with partners and customers.
• Handle customer database in the business intelligence with different software (MailChimp, Salesforce, Hubdata, Quicktape, Rgui, Excel).
• Organize monthly on-site event for club members.
• Write blog articles - content marketing.
• Run loyalty card's stock and delivery.
• Welcome VIP customers and international journalists.
• Deal with providers.

Project manager assistant - organizer

Diabolo Spirit

De Avril 2016 à Juillet 2016

Sector : BtoB Events
Field activities : organisation of business seminar's play activity

• Creation of new team-building's product and optimization of those ones already created.
• Search engine optimization of different web site - SEO
• Service's organisation

Assisting project manager - lyon urban trail 2015

Extrasports

De Février 2015 à Mars 2015

Lyon Urban Trail 2015 - 8000 runners

• Management of a project team (4 persons) in order to introduce volunteer recruitment strategy, afterward to handle with those ones during the event.
• Divide up 120 volunteers on 60 appointments for 3 days. Some kind of post : registration form, goodies distribution, cloakroom, flow management.

Lifeguard - cleaning opérative

A l'eau MNS - ONASERV

De Décembre 2014 à Mai 2015

• Monitor swimmers,
• Provide first aid,
• Clean up the swimming area,
• Close arena.

Intern on the lugdunum roller contest 2014

GénérationsRoller Organisation (Association)

De Septembre 2014 à Septembre 2014

In charge to handel volunteer in oder to organize the World Semi-Final of Skate-Cross.

Lifeguard

Mairie de Vaugneray

De Août 2014 à Août 2014

• Monitor swimmers,
• Provide first aid,
• Clean up the swimming area,
• Close arena.

Organizer - lifeguard - healthcare referent

UCPA

De Juillet 2014 à Avril 2018

During four seasons (summer 2014 to summer 2017) : 15 weeks of experience.

• Operational decision aid making (team organizer, daily life).
• Security manager of the bathes and de l’encadrement terrain : briefing sécurité, encadrer et surveiller les stagiaires.
• Follow-up of the customer's files.
• In charge of the infirmary.

Formations complémentaires

Master en Marketing

UCBL LYON 1 - STAPS - Marketing, Tourisme, Evènementiel Sport et Loisirs

2013 à 2018

Inbound Marketing

Hubspot Academy - Marketing Digital

2022 à 2022

Understanding the Fundamentals of Inbound
Growing Your Business With a Flywheel Model
Creating a Company Purpose
Setting Business Goals
Creating Buyer Personas
Developing the Buyer’s Journey for Your Business

TOEIC

Good Hope Studies - English communication

2018 à 2018

Score de 810/900

Parcours officiels

Langues

Français - Langue maternelle

Anglais - Courant

Allemand - Technique

Néerlandais - Notions

Compétences

Gestion des priorités
Éthique professionnelle
Stratégie de communication
Communication globale
relations publiques
relations internationales
Indicateurs clés de performance
Marketing
Gestion de la relation client (CRM)
Newsletters
Marketing cloud
Gestion d'évènement
Animation
CRM
Marketing par e-mail
Rédaction
Marketing sportif
Certification de secouriste
Gestion des réclamations
Voyages loisirs
Premiers secours
Analyse de données
Tourisme
Sport
Stratégie marketing
Segmentation
Recherche
Rédaction de contenu web
Brochures
Retail
Base de données
Adobe Premiere Pro
Microsoft Excel
R
Microsoft Office
Adobe Photoshop
Base de données relationnelle
Microsoft Word
Microsoft PowerPoint
Pack office
SAP ERP
Salesforce
team building
Service Client
Communication
Français
Anglais
Programmes de fidélisation des clients
Fidélisation
Encadrement
Résolution des réclamations
Bases de données de gestion de la relation client
Mailchimp
Automatisation en marketing
Dbase

Centres d'intérêt

  • Ligue d'improvisation
  • flag-football
  • voile
  • surf
  • outdoor