photo de profil d'un membre

Lounès ARAB

Expérience professionnelle

Central sales support

TOTAL SA

De Décembre 2015 à Aujourd'hui

Projects of sales process improvements and improvements of the functionalities of the information system used by the sales forces. Define business needs, perform tests of new functionalities, prepare user documentation and train the sales force on the new tools and functionalities (CRM SalesForce, SAP, QlikView, E-Billing, Intranet platform...)

Communication and follow up of instructions coming from sales management and other departments : write newsletters, guidelines, dashboard maintenance, webinar organisation, workshops

Reporting - follow up KPI of administrative activities
Month closure management

Formations complémentaires

Master Management International

IAE de Saint-Etienne

2013 à 2015

Licence Professionnelle Dévloppement Commercial International

IUT de Saint-Etienne

2012 à 2013

BTS Commerce International

HECI St-Louis

2010 à 2012

Parcours officiels

VIA – BELGIQUE – 2017

Langues

Anglais - Courant

Allemand - Technique