Frédéric Morel

International Employee Benefits (EB) structure for Multinational clients
• Provide guidance in the definition of an attractive and cost efficient EB solution at an international level
• Monitor and organize with clients/consultants the worldwide implementation of a consistent EB solution
• Adapt the client’s EB strategy to local entities respecting budget, needs, local regulations and market practices

Risk Management
• Monitor profitability and identify cost drivers of local EB plans reinsured into a Pool or Captive program
• Support the development of the benchmarking tool
• Support, define and implement cost efficient initiatives
• Check and validate reinsurance flow (outward) on a quarterly basis
• Check and present to client’s HO quotations and renewal proposals prepared by local insurers

Client service
• Handle a portfolio of international clients on daily basis (from 10 to 12 depending on the client’s portfolio size)
• Be the first point of contact for the client
• Develop and maintain effective business relations with clients, brokers and local members worldwide
• Coordinate actions and communication flow between central and local levels
• Handle cross-cultural negotiations
• Organize, prepare and take the lead in renewal meetings defining the EB budget and the action plan of the coming year(s) with the client’s representative (HR, Comp & Ben, RM, etc.) as well as meetings presenting the year end results of the Pool or the Captive program

Internal process efficiency and trainings
• Lead or participate in cross-departments projects
- Update the CRM tool (Salesforce)
- Help optimize and harmonize internal reporting
• Provide trainings to new comers

Bancassurance model expert for the Colombian branch: designed products, made quotations, modelled business plans, updated technical bases, claim rates and studied claim/objection rates

Excellent knowledge of the Bank and Insurance market

Responsible for the financial analysis and the risk studies in order to build the business plan for the clients

Planned and defined the market study for an expansion project; in charge of the competitors analysis, the market potential and suggested a strategy and an order to approach and enter the region

Excellent knowledge of the Bancassurance market: Developed of The Customer Journey Program with Head Office

Made Marketing Plans, market studies, estimated market potential, helped making « Client & Partner Profiling » and « End customer Segmentation » in direct contact with the partners and the clients (B2B2C)

Coordinated the local relationship with Head Office between Commercial, Marketing and Actuarial departments

Global Partners

Plan, develop and follow small or medium- sized Colombian companies’ exportations to Venezuela.